YOUR GLOBAL SUPPORT PARTNER FOR
FOR INNOVATIVE PRODUCTION SOLUTIONS
- Fast response times
- Availability
- Reliability
OPD SUPPORT
Welcome to OPDENHOFF - your partner for comprehensive support!
Opdenhoff offers an innovative and comprehensive support concept that aims to maximize the efficiency and satisfaction of our customers. Our concept covers a wide range of service categories, including engineering services, IT services and OT services.
We offer Opdenhoff Support in Basic and Professional for our Services and OPD products to.
We offer individual support with Opdenhoff Enterprise: Here you can put together your individual support.
The more support you need, the higher your support contract should be. Choose the right category for your needs:
BASIC
Our Basic Support offers basic support for companies that require occasional technical assistance.
This plan includes:
* All prices are net plus VAT
Basic support: Access to our support during business hours (Mon-Fri 8:00-16:00)
E-mail support: Quick help with general questions and problems
Standard response times: Reliable response times within one working day
AB €500*/month
PROFESSIONAL
Professional Support is aimed at companies that require regular support and want a faster response time.
This plan includes:
* All prices are net plus VAT
Includes basic support
Extended support: support during and outside business hours (by arrangement)
Telephone and e-mail support: direct access to our experts
Reproducible errors are solved free of charge for OPD products
Shorter response times: Prioritized responses within four hours
AB €1000*/month
ENTERPRISE
Our Enterprise Support is designed for companies that require comprehensive and immediate support.
This plan offers:
* All prices are net plus VAT
Includes professional support
Including hours quota
Round-the-clock support option: 24/7 access to our team of experts
Priority support: prioritized processing of your requests
Individual support: personal contact and customized solutions for services and OPD products
Fastest response times: Answers within one hour
ON REQUEST
Become part of our global support network
Support us worldwide and help us to make our digital services even faster and more flexible!
With your commitment, we can improve our support for our customers worldwide and make projects more flexible.
We are looking for support-enthusiastic partners worldwide who share our passion for production, value creation and the store floor. Become part of our global partner network and help us to promote our digital services OPDPRO.CARE worldwide.
Become part of a committed network and benefit from the advantages of our shared values and goals:
Take part now and benefit!
Interested in becoming part of our network? Contact us today and find out more about the possibilities of cooperation. Become an indispensable partner of OPDENHOFF and help us to offer our customers the best possible support.
Contact us now and become part of our OPDPRO.CARE success story!
Support network
Become part of a committed network and benefit from the advantages of our shared values and goals:
Passion for first-class support and innovative solutions
Part of a global network of experts and partners
Working together to shape the future of production
Faster service and more flexible projects for our customers
THE OPD PRODUCTS
OPD ASSETS
In order to increase the efficiency and productivity of your systems through digitalization, we create digital images of the systems used in the value chain; the so-called digital twinsor the OPD ASSETS - created according to the RAMI40 / IDTA.
OPD APPS
Opdenhoff is an expert in edge computing, especially in Consulting and the provision of ready-made solutions. We offer our customers comprehensive support, from analysis and conception to design, implementation, maintenance, support, optimization, security, scalability and flexibility.
OPD SPS
Opdenhoff is Expert in PLC programmingfrom requirements analysis, conception, design, programming, testing, commissioning through to maintenance, documentation, training, support, optimization and digitalization.
OPD SCADA
Opdenhoff is an expert in Project planning of SCADA systemsfrom requirements analysis, conception, design, realization, implementation, testing, commissioning through to maintenance, documentation, training, support, optimization and digitalization.
OPD CONTROL
Opdenhoff offers Comprehensive switch cabinet construction skillsfrom project planning and engineering, through production, assembly and commissioning, to maintenance, modernization and repair.
OPD CONSULT
The Value stream mapping and the recognition of the 7 types of waste are central components of lean management, an approach that we at Opdenhoff successfully implement with our OPD CONSULT service.
OPD SUPPORT
From the Implementation through to optimization of the OPDPRO.CARE ecosystem, we provide you with comprehensive support. Our range is growing continuously to meet the changing changing requirementsalways with the aim of offering you individual solutions.
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